All books

Professional

Apps About Coach Log in Start reading

Quantitative Finance · Glossary

What is Service-level indicator, service-level objective?

Also known as: service-level indicator · service-level objective

Definition 28.4 Research, Data and Risk Platforms · Chapter 28 — Observability and Incident Response

A service-level indicator (SLI) is a carefully defined measure of some aspect of the service a user receives: here, the share of seconds in which the market data the risk service uses is at most five seconds old. A service-level objective (SLO) is a target for an SLI over a period: here, 99.9% of the trading seconds of a 30-day month.

Read in context →